May/June 2020 newsletter



As we head into the warm summer months for Crossref staff in Europe and the US, we welcome some new faces; Vanessa shares her perspective on how Community Outreach has changed over the past few months; we have an update on how our in-person LIVE events have successfully transitioned to online; our membership and support teams invite members to ‘Ask Me Anything’ in upcoming webinars.

We hope you all are staying safe.

New faces at Crossref

In the last couple of months, we’ve had new faces on our staff video calls here at Crossref! Two Product Managers join the Product team — Sara loves “building technology to connect research outputs and improve scholarly communication” and Martyn is looking forward to “getting my teeth into event data”. Laura joined the Finance and Operations team as a part-time Billing Specialist and aims to “make the billing process as simple as possible for our members”. And finally, Mark joined the Technology team as a Senior Software Developer and has ideas for building a scalable solution to support the future uses of our Event Data Service.

Welcome, Sara, Martyn, Laura and Mark

Community Outreach in 2020

The global health crisis has forced us to revamp our Community Outreach plans and bring our events online so we can continue to engage with our members and the wider community.  Although there are constraints to what we can do online, it did create opportunities for us to reach members who would not have been able to attend in-person events.  Maybe others will benefit from some of the lessons we learned.

Read Vanessa’s thoughts on Community Outreach in 2020 and lessons learned

LIVE locals - online

The Community Outreach team have been running LIVE events online, in place of our regular in-person events. In May and June, we ran well-attended events in Arabic, Korean, Spanish, and Brazilian Portuguese with outstanding support from some of our ambassadors and members of our technical support team. Hundreds of people attended these events and we will continue planning events for other regions. Keep an eye out for more and join us online until we have the chance to meet in person again.

To see recordings from these events, go to our events page

"Ask me anything" live with our support and membership teams

Our support and membership teams are running monthly “Ask Me Anything” calls when new or existing members get a chance to chat live to the team.

Whether you’re a new member who wants advice on constructing your first DOI or getting started with content registration, or you’re an existing member who wants to discuss what you’re seeing in your Resolution Report, find out how to get eligible for Similarity Check, confirm how to implement Cited-by or get advice about adding Crossmark metadata to your content, do register and drop in.

Register to join us on these helpful webinars

Next steps for schema changes

Patricia gave an update on the schema changes back in April—feedback, changes, and implementation plans. We thought we’d share it again, so keep an eye out for more information soon!

Read about the plans for schema changes


July 20

Ask me anything webinar for new members

July 23

Participation Reports Webinar

Aug 20

Ask me anything webinar for leveling up members

View all upcoming webinars

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